The EARLY ENTRY ticket rewards those who arrive early to the event : you benefit from a discount if you enter the event site before the indicated time!

If you arrive late : no problem, you'll just have to pay the difference on site.

As soon as your payment is validated, a confirmation email containing your e-ticket will be sent immediately to the address you provided during purchase.

Check your spam/junk mail : the message sometimes ends up there.

Save the email or download the file to your phone to get through the checkout faster.

If you haven't received your ticket, we recommend first checking that your payment has successfully gone through. For example, if you pay with TWINT on your mobile, it's important to return to the page to confirm your payment.

If your payment has been validated and you still haven't received your ticket, please send us an email to help@collectif52.ch with the email address you used to order and proof of payment.

Except in cases of a major disruptive event on our end (for example: cancellation by the authorities), tickets are non-refundable .

If you can no longer come, you are free to give it away or resell it to the person of your choice: the unique QR code is enough to enter.

Our tickets are not tied to the buyer : access is granted solely through the unique QR code on the e-ticket. You are therefore free to transfer or resell it to the person of your choice. Just be sure to send the full QR code (PDF or image); the same code can only be scanned once, and any previously used copy will be refused entry.

We don't offer a physical ticket shop at our events. You can only purchase your tickets through our online ticketing service while they're still available, even while you're in the queue! But be warned: tickets are selling out fast!

Payments are managed directly by our partner Weezevent. For any questions regarding payment, please contact their support team directly.